Welcome to Care Health Source (the Site), the patient information website of Brightfire LLC (Brightfire, we, or us). Care Health Source provides access to available clinical trial studies in your area and determine whether you can qualify for trial participation. The Site also provides links to other health related services and providers. We appreciate your commitment to clinical trials and finding better ways to prevent, diagnose or treat diseases and health problems.

While we can’t promise that you will find or qualify for any particular study, receive treatment or achieve any specific outcomes, we do provide potential access to a wide variety of clinical trials, including those that are currently seeking participants.

Please read these Terms carefully before using the Care Health Source Services, and understand that qualifying for clinical trials is a multi-step process, so you will need to provide information both on a web form through the Site and over the phone to have a chance to qualify for any specific clinical research project.

By using the Care Health Source Services, you accept the terms and restrictions described in these Terms. If you do not agree to any of these terms, please do not use the Services, because you will be held to them. We sometimes change our Terms to accurately reflect our Services and practices and will post revised versions of our Terms on the Site.

Your Contact Information and Eligibility

We cannot contact you through Site or complete your request for clinical trials information without your contact details and certain background information necessary to identify clinical trials that may be well-suited for you. By submitting your information through our Site, you understand that we will contact you directly (by phone, SMS text, email, or other method, depending on the information you provide and the options you choose on the Site) to complete the next steps of the qualification process to determine your eligibility for a clinical trial. By submitting your information, you understand and agree that if the phone number you provide is for a mobile phone, we may contact you using an auto-dialer, prerecorded or artificial voice message, or SMS text message. You also understand that your mobile carrier may charge message or data fees. Any information submitted through the Site or our Services will be managed in accordance with our Privacy Policy.

SMS Messaging

1. When you opt-in to the service, we will send you a message to confirm your signup. Text JOIN to 74726 to receive Care Health Source Notifications. Message and data rates may apply. Message frequency varies. Text “HELP” for help. Text “STOP” to cancel.
2. You can cancel this service at any time. Just text “STOP” to 74726. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again. (Message frequency varies)
3. If at any time you forget what keywords are supported, just text “HELP” to 74726. After you send the message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
4. Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
5. T-Mobile is not liable for delayed or undelivered messages.
6. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email privacy@carehealthsource.com.
7. If you have any questions regarding privacy, please read our privacy policy.

Use of Our Services

Our Services are for your personal use only. You agree to tell us the truth in the information you provide, to obey the law, and that you will not sign up for our Services for business purposes. If you comply with this agreement and these Terms, you can use the Services and you may qualify for participation in one or more clinical trials. Using the Services in any other way than described in this paragraph may violate copyright and other laws or regulations and you may be subject to liability for such unauthorized use.

To this end, you may not access the Services in an unauthorized fashion or use automated programs to scrape information off of our Site or for any other purpose. You can’t reverse engineer the Services or access the source or metadata for any reason. You may not interact with other Site users or attempt to discover the identities or preferences of any other Site users. You agree not to damage or slow the workings of the Site or Services in any way.

Information on the Site

The content of the Site is provided solely for general informational purposes. We do not provide medical or similar professional advice through the Site, and the information set forth herein or therein is not intended to, and should not, replace medical advice provided by your physician or healthcare provider. We have no control over sites we link to, and their information may change without our knowledge. Any information you provide is no guarantee that you will qualify for any clinical studies or trials or that you will be enrolled in any clinical trials that you apply for or that you will receive any treatment or guarantee of specific medical results or outcomes.

Intellectual Property

We give you a limited license and access rights to the Site, based on your honest participation. We own the Site, including code and all aspects of “look and feel” of the Site, and have an interest in any information you give us.

We and our licensors and service providers reserve and shall retain their entire right, title, and interest in and to the Services, including, without limitation, all copyrights, trademarks, and other intellectual property rights, except as expressly granted to you in these Terms. You shall not (i) alter any trademarks or any notices of copyright, trademark, patent or other intellectual property or proprietary rights from the Site, or (ii) make commercial use of the Site or the Services.

Access and Termination

You may access the Site over the internet, but Brightfire is not responsible for any costs you may incur to do so, or any costs related to any clinical trials you may contact or participate in. You consent to receiving information from us by electronic means, and if you provide your telephone number you consent to us calling you at that number. We may terminate your access to this Site and its benefits at any time for any reason or no reason.

Warranties, Disclaimers and Limitations of Liability

Your use of the Services is at your sole risk. The Site and Services are provided “as is.”

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, WE DO NOT MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, THEIR FREEDOM FROM VIRUSES OR MALICIOUS CODE, OR THEIR RELIABILITY, TIMELINESS, ACURACY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE DON’T PROMISE TO CORRECT ANY ERRORS.

SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE HAVE ANY LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICES FOR: (a) ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES; OR (b) DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED FIFTY DOLLARS (USD $50.00). ANY CLAIM RELATED TO THE SERVICES AND/OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM AROSE.

Indemnification

You agree to indemnify, defend and hold us harmless from and against any and all losses, damages, claims, expenses and liabilities of any kind, including attorneys’ fees, arising from or relating to your access (or lack of access) and use of the Site and Services, your violation of these Terms or violation of law or third-party right, and any other negligent or wrongful conduct by you.

General Legal

These Terms, together with our Privacy Policy (Note – update link) constitute the entire agreement between you and us regarding the Services. If any provision of these Terms is found to be illegal, invalid or unenforceable by a court of competent jurisdiction, such provision will be deleted from these Terms and the remaining provisions will continue with full force and effect. No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under these Terms will act as a waiver thereof. These Terms and the relationship between you and us will be governed and construed in accordance with the laws of Delaware, without regard to conflict-of-laws principles and you agree to submit to the personal jurisdiction and venue of the courts of Delaware. The Services are operated out of the United States. We make no representation that the Services, or content or information available via the Services, is appropriate or available for use outside of the United States, and access to it from jurisdictions where the content is illegal is prohibited. Those who choose to access the Services from outside the United States do so at their own initiative and are responsible for compliance with all applicable local laws.

Contact Us.

If you have any questions about these Terms or our Services, including if you feel your copyright has been violated, please feel free to contact us:

Mail: 11401 Century Oaks Terrace Ste 350 Austin, TX 78758
Email: privacy@carehealthsource.com